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Cancellation Policy

Antarctica 2023

All requests for cancellations must be received in writing. Cancellations received by July 1, 2023 or prior are refunded less an administrative fee of $500 per person. Cancellations received between July 2, 2023 and August 25, 2023 will be subject to forfeit the deposit. Please note that for cancellations received after August 25, 2023, all deposits and tariffs are forfeited. If cancellation occurs within the 54-day period and full payment has not yet been received, the full penalty will still apply, and unpaid monies are due immediately. For these and other reasons mentioned, you are strongly encouraged to obtain trip cancellation insurance. Prices quoted are based on group participation and no refunds will be made for any part of the program in which you choose not to participate.

Antarctica 2024

All requests for cancellations must be received in writing. Cancellations received by June 1, 2024 or prior are refunded less an administrative fee of $750 per person. Cancellations received between June 2, 2024 and July 31, 2024 will be subject to forfeit the deposit. Please note that for cancellations received after July 31, 2024 are non-refundable and of which full payment has not yet been received, the full penalty will still apply, and unpaid monies are due immediately. For these and other reasons mentioned, you are strongly encouraged to obtain trip cancellation insurance. Prices quoted are based on group participation and no refunds will be made for any part of the program in which you choose not to participate.

Private Expeditions

All requests for cancellations must be received in writing. Deposits for private expeditions are non-refundable. Please note that for cancellations received within 90 days of the expedition start date, of which full payment has not yet been received, the full penalty will still apply, and unpaid monies are due immediately. For these and other reasons mentioned, you are strongly encouraged to obtain trip cancellation insurance. Prices quoted are based on group participation and no refunds will be made for any part of the program in which you choose not to participate.

All Other Expeditions

All requests for cancellations must be received in writing. Cancellations received up to 180 days prior to departure are refunded less an administrative fee of $500 per person. If cancellation is received between 180 and 95 days prior to departure, the 50% deposit is forfeited. Please note that for cancellations received within 94 days prior to departure, all deposits and tariffs are forfeited. If cancellation occurs within the 94-day period and full payment has not yet been received, the full penalty will still apply and unpaid monies are due immediately. If for any reason the voyage on the vessel is cancelled, passengers will not be entitled to make any further claim for compensation or damages, for any loss, consequential damage, expenses, loss of time or inconvenience which may result from such cancellation arising, whether or not such cancellation arises in whole or in part as a consequence of any act or omission of Ice Axe Expeditions or its servants or agents. For these and other reasons mentioned below, passengers are strongly encouraged to obtain trip cancellation insurance.

Postponement

All deposits and monies paid can be postponed/rolled over to another expedition at any time. All rolled over funds are non-refundable and subject to an administrative fee of $500 per person.

*Prices quoted are based on group participation and no refunds will be made for any part of the program in which you choose not to participate. It is understood that refunds cannot be made to passengers who do not complete the tour for any reason whatsoever.

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CONTACT US

Ice Axe Expeditions 12242 Business Park Drive, Suite 4 Truckee, CA 96161

+1 530 582 1246 – Phone
+1 530 582 1279 – Fax
questions@iceaxe.tv

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